How do I make a return?

How do I make a return?

We will be happy to replace or refund the value of any returned product upon receipt and verification. Please contact us directly

Right of withdrawal

In accordance with articles VI.47 et seq. of the French Code of Economic Law, the consumer who orders products from the seller has a period of 14 calendar days from the day of delivery of the products or notification of their availability at the designated collection point, to notify the seller that he/she renounces the purchase, without penalty and without giving reasons.

Consumers may notify their wish to withdraw from the purchase by contacting us. If this period expires on a Saturday, Sunday or public holiday, it is extended to the next working day. The consumer must return the product(s) in perfect condition in their original packaging. Only the direct costs of returning the product(s) will be borne by the consumer.
The seller will refund the amount paid as soon as possible and at the latest within 14 days of the return.

Consumers who open or use a product before the expiration of the withdrawal period are deemed to have waived their right of withdrawal in respect of that product.

Similarly, the consumer may not exercise the right of withdrawal for products covered by article 53 of Book VI of the Code of Economic Law.

If you have any questions, please contact us directly.
Happy Boating


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