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The main questions about using our tablets and SailProof productsGeneral
Questions about orders and delivery on our e-shop
Recent Articles
How can I reduce screen brightness for night navigation on my tablet?
For an improved night navigation experience, you have two solutions, depending on your tablet model and Android version: For Older Tablets (SP08A, SP08AS, SP10AS): If you are using older tablet models such as SP08A, SP08AS, or SP10AS, the easiest ...Which 4G frequency is usable in the United States? Is my tablet compatible with the Verizon network?
Note: Even if the EMEI is not recognized by the Carrier*, which is not strange because we work with an industrial factory and they don’t have to publish the EMEI in the public domain, your tablet is usable with a large number of 3G/4G frequencies. ...I have trouble paying with my credit card on the online store. What can I do?
Some banks, especially in the US and Canada, are very suspicious and do not directly approve the transaction. It is best to contact them to confirm your agreement. Otherwise, you have the option to pay with PayPal. If you have any questions, please ...I've paid by bank transfer and my order still hasn't been dispatched?
The first thing to check is whether you have correctly indicated the payment reference in the communication or payment reason. This reference is mentioned in the payment instructions, after the IBAN number and BIC code, and consists of the letters RF ...I have a valid intra-Community VAT number. How can I be invoiced excluding VAT?
When you check out, you will have the opportunity to enter your VAT number. If it is valid (verified via VIES, the European Automated VAT Information System), the VAT will be automatically deducted from your order. You will receive an invoice by ...
Popular Articles
How to troubleshoot Navionics on your SailProof
SailProof tablets are excellent devices to run navigation Apps, in fact they are design around them. Navionics is no exemption and our tables will handle the App effortlessly with their strong processing powers and large memory. Whilst the bright ...All you need to know about Waterproof Charging
Waterproof charging had been long on our wish list and developing list. This year we finally managed to implement a solution and make it available to our users. Currently the waterproof charging option is only available on our X models. Our brand new ...I have an issue with my SIM card. How to solve it?
Be cautious when entering a SIM card or memory card and follow exactly the instructions in our manual. A card inserted upside down (be careful here: the picture of the operating instructions shows the BACK SIDE of the tablet) or crooked may damage ...How can I proceed to the factory reset of my tablet?
You can reset to factory settings in the Settings/System/Reset options/Clear all data menu. If you are unable to access the settings, you can try the solution below. For Android 10 and 12 (SP08): To revert to factory settings, switch the tablet on ...How do I restart in safe mode?
To restart in safe mode, press the Power button, then hold your finger on the "Shutdown" icon until a prompt to restart in safe mode appears. Then click on OK. Then follow the instructions in the Android online help available here. If you have any ...